Policies

Vaccination Requirements

Dogs: Rabies, Distemper/Parvo, Bordetella, and Influenza.
Cats: Rabies, Feline Distemper, and Feline Bordetella.

Personal Items

We welcome your pet’s belongings during their stay with us. We would however appreciate it if you could do the following:

   * Mark all toys and personal items with you dogs name.
   * Only bring items that can be washed in warm water, and won’t be missed if they are lost,soiled, or destroyed.

Age Limits

No puppies under 8 weeks old will be accepted. If your puppy is between 8 weeks and 4 months it must have at least 2 DHLPP boosters before boarding. Any puppy that will reach 4 months while staying with us must also have Rabies and Bordetella vaccines.

24 hour Security

We offer 24 hour security at Greater Peoria Pet Resort. At any time their is a storm or excessive barking at a time that is normally quiet , we will check on the pets day or night. Although we do have staff at GPPR 24 hours a day, please respect our regular business hours.

Unscheduled Early Pick-ups

A 24 hour notice is required if you are going to be picking your pet up before your scheduled day. If 24 hour notice is not given you will be charged for the entire scheduled stay as well as any scheduled services you had agreed to.

Cancellation Policy

We require a 48 hour notice for any cancellation. Failure to notify us of the cancellation will result in a 25 dollar per pet “no show fee” .

After Hours Policy

Pets may only be dropped off and picked up outside of our normal posted business hours if they have pre-scheduled to do so. Pre-scheduled after hours drop offs and pick ups carry a 30 dollar fee per pet and 60 dollars per pet during posted holidays

 

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